Frequently Asked Questions

Booking is easy and secure. Simply click any of our "Book Now" buttons on our website and follow the prompts to complete your reservation. If you'd rather speak with someone directly, feel free to call us – we're happy to help you plan your adventure.

• Must be 23+ to rent
• Must be 18+ to drive
• 18–22 = off-road only (no Hwy 259)
• $2,500 hold per machine (released after inspection; does NOT cover tires & belts)
• Credit card must match renter name
• $129 buy-down → lowers your hold and liability to $1,500 and includes coverage for tires & belts
• No coverage for rollovers, water damage, or reckless driving
• All riders must sign waiver (parent/guardian required under 18)

We understand that plans can change, and we aim to offer flexibility whenever possible. Our 48-hour cancellation policy allows guests to cancel or reschedule with ease.

Yes! We proudly offer a 5% discount to U.S. military members and community first responders.

Eligible IDs include:

• Active or retired military ID
• VA benefits card
• Veteran's ID card
• DD-214
• State ID or drivers license showing veteran/military status

Please use promo code FIRST5 when booking.

First responders include law enforcement, firefighters, and EMS. Professional identification is required at check-in.

Your confirmation email will include detailed arrival instructions. Please review it carefully.

We recommend arriving early to allow time for check-in, paperwork, safety orientation, and vehicle walkthrough before your scheduled start time.

Seating capacity varies by machine. Our fleet includes different configurations, so capacity depends on the specific unit booked.

Please do not exceed manufacturer passenger limits.

Yes – Off-Road Hochatown operates year-round, weather permitting.

We operate rain or shine! Many guests find the area even more beautiful after rain.

In cases of extreme weather that requires cancellation on our end, you'll be offered the option to reschedule or receive a refund. We recommend booking early in your stay to allow flexibility if weather becomes a factor.

Yes. All riders must sign a particpant agreement and manufacturer waiver prior to riding.

Riders under 18 must have a waiver signed by a parent or legal guardian and must be accompanied by an adult.

While we love animals, UTVs are not designed with appropriate seating or restraints for pets. For safety reasons, animals are not permitted on rentals.

Safety is our top priority. Our fleet includes modern machines (many enclosed), helmets are provided, and every rental includes a safety briefing and operational overview. Guests are required to follow all instructions and operating rules.